SHIPPING & DELIVERY

Please Note: Due to the nature of the products being handmade, there may be a very slight variation in the pattern or size of the products.

 

All our products are made to order following the EU regulations but we aim to ship the order withing 48 hours. I use a flat rate of £1.60 for dummy clips (non-refundable) and £3.30 (non-refundable) for teethers
. The method used is a Royal Mail T2nd class and Evri standard 3-5 days. If you need your item quicker, please chose "Fast Shipping" method.. I will let you know as soon as your order is dispatched. 

 

EASY RETURNS

I provide a 14-day exchange policy ONLY if the item is faulty/damaged or not as described.

I cannot provide an exchange or refund on personalised items (unless faulty or damaged) as these items are created especially for the customer and cannot be resold.

Please note, in order to be eligible for a refund or exchange, the items must be in an unused and unworn condition. You will need to fill in the ‘Contact Us’ page stating that you would like to refund/exchange an item so that we can provide the return details.

The customer will pay the returns postage and postage & packing costs of unwanted items cannot be refunded. Unfortunately, I will not be held responsible for any items returned to us until we receive them.